Otherwise, on the windows store app you'll need to save the item outside of the Box folder and then drag the item back into Box. msi version of the app instead of the windows store app. Users may also experience errors or silent failures when saving from these applications into Box Drive. Windows Store Applications (Photos, Office, etc.): Users are unable to open files from the Box Drive folder when navigating to it from within these applications.If you try to use Drive on these systems, you'll see the error message, 'This installation package is not supported on this platform. Box Drive is not supported on ARM-based systems, such as the Microsoft Surface Pro X.
